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Standards & Certifications

Ensuring the security of your data and retaining your trust are our top priorities and are at the center of everything we do. We deal daily with highly sensitive customer information and we take seriously our responsibility to keep it safe. So we make certain our security processes and controls are comprehensive.

At the center of our business is our global IF-RS Platform, which connects Sponsors and CROs with hundreds of Sites around the globe. Our success depends on confidentiality, availability and integrity. These values are embedded in our culture and practices.

Our outstanding technology credentials include highly secure data centres located in The Netherlands, backed by a range of certifications and reports. 

Network security forms the basis for proper protection of our platform. We not only use technical measures like firewalls, scanners, server hardening and constant monitoring, but also an integrated management system related to information security. Proper security for applications and networks is one thing, but regular testing of the state of affairs is nevertheless essential. Every day, security engineers keep track of the latest developments in the field of network and software security. 

Certified data centers

The data centers we use hold international (ISO) certifications and reports. Their entire primary process meets various norms related to quality, environment, security, continuity and reliability.

  • ISO 20000 - The international norm for IT Service Management. 
  • ISO 27001 - The international norm for Information Security.
  • ISO 9001 - The international norm for Quality Management. 
  • ISO 14001 - The international standard for Environmental Management. 
  • NEN 7510 -  A norm for Information Security within the Dutch healthcare sector, developed by the 'Nederlands Normalisatie Instituut'. This norm is based on ISO 27001, and it is truly unique that our data-centres provider, a company that does not provide healthcare itself, holds this certificate.
  • ISAE 3402 type II report - Independent, annually certified "third-party report" on corporate processes and management measures.

Secure data connections through TLS/SSL

TLS stands for "Transport Layer Security." It is a protocol that provides privacy and data integrity between two communicating applications. It's the most widely deployed security protocol used today, and is used for web browsers and other applications that require data to be securely exchanged over a network. TLS ensures that a connection to a remote endpoint is the intended endpoint through encryption and endpoint identity verification. The versions of TLS, to date, are TLS 1.0, 1.1 and 1.2. The IF-RS Payments Platform uses TLS 1.1 or higher to secure all communications between their servers and web browsers.

TLS 1.1+ Compliant Browsers

To ensure that you are TLS 1.1+ compliant, make sure your browsers are updated to these minimum versions below to access de IF-RS Payments Platform:

Browser

TLS 1.1

TLS 1.2

Chrome

22-25+

30-32+

Safari

7+

7+

Firefox

27–33+

ESR 31.0–31.2+

27–33+

ESR 31.0–31.2+

Internet Explorer

11+

11+

 

 

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